Saturday, May 09, 2009
haven blogged for eons eversince store opening..smtimes i have a lot of thgs to blog abt but when i start my lappie for that once or twice a wk, i just wanna quickly settle whatever i need to online and then proceed to more impt thgs.
days haven been packed with work to do, be it on my off days or at work. many times i wonder, why are there so many of us there and im the only one who feels burdended with work? almost no diff from teaching and now, is like double the responsibility. the comfort is when i got home and after eating, i just dropped dead on my bed. sometimes, fortunate me will see familiar faces in store and it connects me to where i was before or their presence brings me back to a world i used to live in.
i saw my ex 5/3 students, they called me "wang laoshi, wo men hen xiang nian ni" i felt so warm when i heard that. at least i know smwhere deep down, they appreciated whatever i had done for them and even tho i was not the best teacher around, i definitely gave them my best. here in the store, even tho you try to give yr staff and customers your best, they deem that this is what you ought to do. customers always think they have the right to demand and get what they want, if not then your customer service is really lousy.
i have people coming to me and just insist on what they want and then start blackmailing us that they will write to the press and complain to directors and such, i mean, what can i do if you really want to do that? im merely following company's directives. if you cant even tell the difference from packaged items and non-packaged items, dont know the difference between sunday and thursday, dont even know what size you wear and buy thgs without trying, throw thgs at my staff and claim that all these above are our fault then period.
i do feel very demoralised whenever i experienced pple who just take customer service as more of "we-will-do-what-you-demand-us-to". i think this is really immature. and then i tell myself smtimes, this job is really not for me cos i despise these customers. but of cos, there are customers who genuinely treats us like human beings as well. some of them do realised that while they have their customer's rights, we do have human rights as well.
still, i do feel proud of my company but am definitely not proud of shoppers who dont respect our products and staff.
anyway, my exam is on monday and i haven even started on it yet. i feel very drained and dunno what i have left to study for the exam. smthg that will liven me up, im serving today and tmr! yes, at the expense of revision time, but i know i will feel beta emotionally after i served altho i will feel tired physically. joy of my Lord is my strength, amen.
miss spending time with pple i love, altho i haven been seeing them but i do hope that they are doing better than me, at least.
twinnie, i know sch is tought but jia you ok...i always know you can do it better than anyone! miss ya lots!
kei, you also jia you ok..God has given us joy and it is smthg that no one else can take it away from you, you need to find it yourself. take heart. love ya lots.
yoyo, keep going ok..you will succeed in your new career, go go babe!
lin, altho u wont read this, but i want you to know that you are always on my mind and i know our friendship will nvr waver, love you lots!
and of cos my mickey, you are the one who keeps me sane and altho drives me insane too..but i still love you.
ok lets pray for each other and keep walking together. jia you everyone.
Sunshine ; Saturday, May 09, 2009